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Performance Evaluation
Once we have delivered the right professionals to our clients, we continue to maintain open and frequent communication with our clients and consultants. STSi strongly believes that evaluating personnel performance on a regular basis will result in a more successful consultant and client collaboration.
We also believe that client feedback and inspection calls are critical in the evaluation process. In a majority of cases, STSi, in conjunction with the client’s hiring manager, will evaluate a consultant’s performance on a quarterly basis. Our consultants are specifically evaluated on areas including productivity, communication, management skills, personnel development and leadership skills.
In addition to client feedback, upon joining a new project and on an incremental basis while retained on a project, STSi works with the consultants to set goals and expectations. In order to ensure these goals are realistic and attainable, the hiring manager is often included in this process on quarterly basis.
As a result of our dedication to performance evaluations, STSi consultants have received certificates of excellence for their work from their clients.